Terms and Conditions

Last Updated: January 2025

Welcome to Cloud Pass ("the App"), operated by Blue Lion ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of Cloud Pass, including any content, functionality, and services offered. By creating an account, downloading, or using the App, you agree to be bound by these Terms. If you do not agree, you must not access or use the App.

1. Acceptance of Terms

By accessing or using Cloud Pass, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. We reserve the right to modify these Terms at any time. Continued use of the App after changes constitutes acceptance of the modified Terms.

2. Eligibility

Cloud Pass is intended for individuals aged 13 and older. By using the App, you represent and warrant that:

  • You are at least 13 years of age
  • You have the legal capacity to enter into these Terms
  • You will not use the App if you have been previously suspended or banned
  • You will comply with all applicable local, state, national, and international laws and regulations

3. Account Registration and Security

To access certain features, you must create an account:

  • You agree to provide accurate, current, and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to immediately notify us of any unauthorized use of your account
  • You are solely responsible for all activities that occur under your account
  • We reserve the right to suspend or terminate accounts that violate these Terms

4. Services Provided

Cloud Pass offers the following services:

4.1 Free Features

  • Limited access to practice questions
  • Basic study progress tracking

4.2 Premium Features (Subscription Required)

  • Full access to 10,000+ AWS and GCP certification practice questions
  • Domain-based practice modes
  • Full-length mock exams simulating real test conditions
  • Detailed explanations and solutions for all questions
  • Advanced study statistics and progress analytics
  • Question bookmarking and review features
  • Offline access to downloaded content

We reserve the right to modify, suspend, or discontinue any features or services at any time without prior notice.

5. Subscriptions and Payments

5.1 Subscription Plans

  • 1-month recurring subscription
  • 3-month recurring subscription
  • 1-year recurring subscription

5.2 Billing and Renewal

  • Subscriptions automatically renew unless canceled before the renewal date
  • You will be charged through your Google Play or Apple App Store account
  • Subscription fees are non-refundable except as required by law or as stated in the refund policy
  • We reserve the right to change subscription prices with advance notice

5.3 Cancellation

  • You may cancel your subscription at any time through the App or your device's subscription settings
  • Cancellation takes effect at the end of the current billing period
  • No refunds are provided for partial subscription periods

5.4 Refunds

  • Refund requests must be submitted through Google Play Store or Apple App Store
  • Refunds are subject to the policies of the respective app store
  • For questions about refunds, contact support@cloudpass.pro

6. User Conduct and Prohibited Activities

You agree NOT to:

  • Copy, reproduce, distribute, or publicly display any content from the App without written permission
  • Share your account credentials with others or allow others to access your account
  • Use the App for any commercial purpose or on behalf of any third party
  • Reverse engineer, decompile, disassemble, or attempt to derive source code from the App
  • Remove, obscure, or alter any copyright, trademark, or proprietary rights notices
  • Use automated systems (bots, scrapers, etc.) to access the App
  • Attempt to gain unauthorized access to the App, servers, or networks
  • Upload or transmit viruses, malware, or any malicious code
  • Harass, abuse, or harm other users
  • Use the App in any way that violates applicable laws or regulations
  • Share, sell, or distribute exam questions, answers, or explanations outside the App
  • Create derivative works based on the App's content

Violation of these terms may result in immediate account suspension or termination and potential legal action.

7. Intellectual Property Rights

All content, features, and functionality of Cloud Pass, including but not limited to text, graphics, logos, images, questions, explanations, software, and compilation, are the exclusive property of Blue Lion or its licensors and are protected by international copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the App for personal, non-commercial purposes only.

8. Content Disclaimer

While we strive for accuracy, please note:

  • All practice questions and explanations are for educational purposes only
  • We do not guarantee that our content matches actual certification exams
  • We do not guarantee exam success or certification achievement
  • Actual certification exams are administered by AWS, Google Cloud, and other certification bodies, not by Cloud Pass
  • Content is provided "as is" without warranties of any kind, express or implied
  • We make no guarantees regarding the accuracy, completeness, or timeliness of content

9. Limitation of Liability

To the fullest extent permitted by law, Blue Lion and its affiliates, officers, directors, employees, and agents shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Service interruptions, delays, or outages
  • Data loss, corruption, or security breaches (despite our security measures)
  • Damages resulting from your use or inability to use the App
  • Unauthorized access to or alteration of your content
  • Issues caused by third-party platforms (Google Play, App Store, AWS, etc.)
  • Exam failure or certification denial

In no event shall our total liability exceed the amount you paid for the subscription in the six months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Blue Lion and its affiliates from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of the App
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations

11. Termination

We reserve the right to suspend or terminate your account and access to the App at any time, with or without cause, and with or without notice, for any reason including:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Extended period of inactivity
  • Request by law enforcement or government agencies
  • Discontinuation of the App or services

Upon termination, your right to use the App will immediately cease, and any data associated with your account may be deleted. Provisions that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, indemnification, and limitations of liability.

12. Third-Party Services and Links

The App may contain links to third-party websites or services. We are not responsible for the content, accuracy, or practices of third-party sites. Your interactions with third parties are solely between you and the third party. We encourage you to review their terms and privacy policies.

13. Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or the App:

  • You agree to first attempt to resolve the dispute informally by contacting support@cloudpass.pro
  • If informal resolution is unsuccessful, disputes shall be resolved through binding arbitration or in the courts of the Republic of Korea
  • You waive any right to participate in class action lawsuits or class-wide arbitration

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the Republic of Korea, without regard to conflict of law principles. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Seoul, Republic of Korea, and you consent to personal jurisdiction in such courts.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Blue Lion regarding the use of Cloud Pass and supersede all prior agreements and understandings.

17. Contact Information

If you have any questions about these Terms, please contact us at:

  • Email: support@cloudpass.pro
  • Company: Blue Lion
  • Location: Republic of Korea